Terms
Terms of Service
Last updated: March 28, 2026
These terms govern your use of jerchapman.com and the purchase of services from Jer Chapman, operating through 6385494 Canada Inc., based in Deux-Montagnes, Quebec, Canada. By using this site or purchasing a service, you agree to these terms.
1. Services
Services offered include fixed-price audits, setup services, and retainer arrangements as described on the Work With Me page. All prices are in Canadian dollars (CAD) unless otherwise stated. Services are delivered remotely unless explicitly agreed otherwise.
2. Payment
Fixed-price services are payable in full at the time of purchase via Stripe. Retainer arrangements are billed monthly via Stripe subscription. All payments are subject to applicable Canadian taxes. Payment constitutes acceptance of these terms.
3. Refunds
Fixed-price services: if work has not yet commenced, a full refund will be issued upon request. Once work has commenced, refunds are at our discretion based on work completed. Retainer subscriptions may be cancelled at any time; no partial-month refunds are issued.
The Python Assessment and similar audit services are non-refundable once the report has been delivered, as the work product cannot be returned.
4. Scope of Work
Each service has a defined scope as described at the point of purchase. Work outside that scope may be quoted separately. We reserve the right to decline work that falls outside our areas of expertise or conflicts with our values.
5. Client Responsibilities
You are responsible for providing timely access to the systems, accounts, and information required to complete the work. Delays caused by your unavailability may affect delivery timelines. You are responsible for maintaining backups of your data before any work commences.
6. Intellectual Property
Upon full payment, you own the deliverables produced specifically for you. We retain the right to use general knowledge, techniques, and non-confidential methodologies developed during engagements in future work. We retain ownership of any pre-existing tools, frameworks, or code we bring to the engagement.
7. Confidentiality
We treat all client information as confidential and will not disclose it to third parties without your consent, except as required by law. We may reference your organization as a client (e.g. in a client list or testimonial) unless you request otherwise in writing.
8. Limitation of Liability
Our liability for any claim arising from services provided is limited to the amount paid for the specific service in question. We are not liable for indirect, incidental, or consequential damages, including lost revenue, data loss, or business interruption. This limitation applies to the fullest extent permitted by applicable law.
9. Warranties
We warrant that services will be performed with reasonable skill and care. We do not warrant specific outcomes such as search engine rankings, conversion rates, or uptime targets beyond those explicitly agreed in writing.
10. Termination
Either party may terminate a retainer arrangement with 30 days written notice. We reserve the right to terminate services immediately if payment is not received, if you engage in abusive or harassing behaviour, or if continuing the engagement would require us to act unethically or illegally.
11. Governing Law
These terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein. Any disputes will be resolved in the courts of Quebec.
12. Contact
Questions about these terms:
Jer Chapman
6385494 Canada Inc.
Deux-Montagnes, Quebec, Canada
jer@jerchapman.com